Quality Service Assurance

Maven Integrated Energy Services Ltd

MIES HSE COMMITMENT

The management of Maven Integrated Energy Services is committed to the safety of our employees and our customers in all project and services that we render. This is evident in the importance placed on cascading of information on HSE related issues to staff and provision of resources and enforcement of use of PPE. The Project Manager signs the HSE and related policies. On the spot checks of projects are carried out by the Project Manager who immediately orders the stoppage of activities which are in variance with laid down policies and procedures. Such incidents are reported and reviewed at HSE meetings.

The Project Manager or senior management personnel HSE Officer shall participate in the monthly HSE meetings. The HSE Officer drives this meeting. At this meeting, the PM regularly gives talks. However, the Project Manager chairs and directs the affairs of the quarterly review meetings.

The HSE Officer has the approval of the PM to effect adequate measures for efficient implementation of the HSE policy. As a result, the HSE Officer participates in the Quarterly Management Review meetings where he presents the HSE statistics for management consideration.

The PM approves all procedures for issue and use by staff.


MIES QA/QC COMMITMENT
At Maven Integrated Energy Services, we are committed to the provision of quality products and services, which will both, meet and exceed our customers’ expectations. This is to promote customers’ confidence in our ability to consistently deliver specified quality products and services at all times.

We strive for excellence and in doing so, seek to continually review and improve our established quality system in line with the ISO 9001 on quality. Thus the attainment of our quality objectives requires the training, involvement, commitment, and active participation of all our personnel.


POST SALES/ PROJECT COMMITMENT
It is our culture to give full support for any product sold to our esteemed customers for a period of time agreeable to both parties at point of sale. We are also keen on customer satisfaction, more than anything else.

We are keen on adding value to our customers in every way we can. This we do through continuous training on capabilities of our products, and overall awareness.